Privacy Policy

Last updated: 17th November 2025

AM Acoustic Materials are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit acousticmaterials.ie, contact us, or use our services.


 

1. Who We Are

AM Acoustic Materials Lds
Website: www.acousticmaterials.ie
Email: sales@acousticmaterials.ie
Phone: 00 353 (0) 1 201 5746

Registered in Ireland

We act as the Data Controller for all personal data collected through our website.

 


 

2. Information We Collect

We may collect and process the following types of personal data:

 

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Company details

  • Messages submitted via contact forms

  • Newsletter sign-up information

  • Enquiry or order details

 

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Time and date of visit

  • Referring website

  • Cookie and tracking data (see Section 8)

 

C. Technical & Product Data (If Requested)

  • Download data (e.g., technical sheets)

  • Installation or project information submitted by you

We do not collect any sensitive personal information unless explicitly provided by you.

 


 

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and provide customer support

  • Process orders, samples, or technical information requests

  • Improve our website and user experience

  • Send updates, newsletters, or marketing communications (with your consent)

  • Manage our business operations

  • Comply with legal obligations

We only process personal data where we have a valid legal basis, including consentlegitimate interest, or contractual necessity.

 


 

4. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g., web hosting, email services, analytics tools)

  • Logistics partners where necessary for delivering samples or orders

  • Professional advisors (legal, accounting, compliance)

  • Government authorities, if required by law

We do not sell, rent, or trade your personal information.

All partners and service providers must comply with GDPR and maintain appropriate security measures.

 


 

5. Data Security

We take data protection seriously and implement appropriate technical and organisational measures to keep your information secure, including:

  • SSL website encryption

  • Secure servers and restricted access

  • Regular website security updates

Despite our efforts, no data transmission over the internet is completely secure. You share information at your own risk.

 


 

6. Data Retention

We retain personal data only as long as necessary for:

  • The purpose for which it was collected

  • Legal, tax, or regulatory requirements

  • Managing our relationship with you

Typically:

  • Contact form enquiries: up to 12–24 months

  • Marketing data: until you unsubscribe

  • Contracts or order-related information: up to 7 years

 

 

7. Your Rights Under GDPR

As an EU data subject, you have the right to:

  • Access your personal data

  • Rectify inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Data Protection Commission (DPC)

To exercise any rights, contact us at:
sales@acousticmaterials.ie


 

8. Cookies & Tracking

acousticmaterials.ie uses cookies to:

  • Improve website performance

  • Analyse visitor behaviour

  • Remember preferences

  • Enable essential site functionality

Types of cookies used:

  • Essential cookies (required for website operation)

  • Performance & analytics cookies (e.g., Google Analytics)

  • Marketing cookies (only with consent)

You can manage or disable cookies through your browser settings or via our cookie banner.


 

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the content, privacy policies, or practices of third-party websites.


 

10. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from minors.


 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.


 

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

AM Acoustic Materials
Email: sales@acousticmaterials.ie
Phone:  00 353 (0) 1 201 5746
Address: Unit 8 Glenfield, Kilcoole Industrial Estate Kilcoole, Co Wicklow, A63 W3

 

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